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Messages disappearing

I have my talktalk email entered into the latest Thunderbird version (IMAP) I experience messages disappearing. Earlier today I had 1 message in my inbox. Later I called up my mail, and new message was indicated - when that appeared fully, the earlier message disappeared!! It had migrated to the deleted folder. What am I missing here? - I suspect that there is a tick box that I have perhaps overlooked. OR is this a known bug with Thunderbird. If so is there a work around that will overcome this annoyance. Thanks in advance for your thoughts / guidance. C
16-02-2019 - mozillazine.org save
 

Searching for an e-mail address does not find it although av

When I search here for an e-mail address which is available somewhere it won't be found: ... How could I Thunderbird make finding it?
14-02-2019 - mozillazine.org save
 

Dellays when delecting messages

There's several seconds delay when deleting a message, using either a mouse-click or the DELete key. When marking several messages at once for deletion it hangs up and I need to terminate the program and start over. I'm using Thunderbird 6.5.0 under Windows 10 64-bit.
09-02-2019 - mozillazine.org save
 

New Install of Thunderbird

I have a new laptop and I've been installing Thunderbird and Firefox on it. The transfer of mail went ok but now, as I go to add a theme, I notice I do not have the 'three horizontal lines' icon in the top right corner to reach the menu to do this. Any ideas please? Thank you.
08-02-2019 - mozillazine.org save
 

Thunderbird Attachment options Missing

Thunderbird Attachment options are missing when downloading program on a new pc Was working on old pc. Thank You, Gary ... ... sp=sharing
13-02-2019 - mozillazine.org save
 

What Version Should I Use of Thunderbird; Lightning; Extens

What Version Should I Use of Thunderbird; Lightning; Extensions? I haven’t updated the above programs in 4 years, so I need your help: Below are existing program versions installed on my OLD PC: -Thunderbird [TB] 24.8.0...........-Lightning 2.6.6 -AddressBookTab 1.5 Extension....-Rise of the Tools 1.0.1.0 Extension -BirdieSync Extension (sync Address Book & Calendar to Android phone) **What program version do you recommend I install on my NEW PC, using 3 Notes and 4 Criteria for them, listed in priority order below: NOTE 1 Don’t consider Mail or Tasks, since I don’t use these sub-apps NOTE 2...
09-02-2019 - mozillazine.org save
 

Get All New Messages - in a Single Click - any version of TB

I'm using the latest, TB 60.5.0 I see that Add-ons for "Get All New Messages" as a button become outdated: Toolbar Buttons :: Add-ons for Thunderbird . . . ... ... src=search I see that the keyboard for it is Shift+F5 File / Get New Messages for / All Accounts . . . Shift+F5 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - What have I learned recently? NirCmd could do this, quite easily! And many other commands. How? You may ask . . . NirCmd Help File . . . ... It's recommended to copy the executable of NirCmd (nircmd.exe) to your windows directory, or...
03-02-2019 - mozillazine.org save
 

How get Google Chrome to load Thunderbird for 'Email link'

I have a new computer with a recently-downloaded copy of Google Chrome installed. I have made Thunderbird my default mail app for Windows 10. Yet when I right-click in a web page and choose 'Email Link', rather than loading Thunderbird, it loads up a Google-related page that wants me to log into Google for some reason. The page has nothing to do with Google and I don't want to access Google at all. Looking on the web, I found this: Click Settings. Click Show Advanced Settings at the bottom of the page. Under "Privacy," click Content Settings. Scroll down to the "Handlers" section, and click...
01-02-2019 - mozillazine.org save
 

Malware in Thunderbird files

Bitdefender 2019 Internet Security run a scan and advises a trojan is located in Thunderbird files: The specifc malware is Trojan.Phishing.MH and is located here: C:\Users\Rick\AppData\Roaming\Thunderbird\Profiles\4ttn729w.default\Mail\pop3.btconnect.com\Inbox=>( message 394) I tried Malware bytes .. failed to detect or remove it ..... how can I remove this, can I delete specific message ? Latest ver of Thunderbird on W10 64bit
02-02-2019 - mozillazine.org save
 

Only Certain Emails Are Bouncing Back

Being a former student at UCSD, I have two email addresses that I like to use for work related correspondence: ... and ... . All emails sent to those addresses are successfully forwarded to my Thunderbird inbox with address ... . However, when I use the identity ... or ... to send email from Thunderbird, the email bounces back. And all emails that I send from ... are getting through. What went wrong and how do I fix this?
06-02-2019 - mozillazine.org save
 

Thunderbird opens in new tab only

I just installed the latest version of TBird on my new computer. I go to Options and tell it to open a new message in a new window but it keeps opening in a new tab. Tried many times but it only opens a new email in a new tab. Len
06-02-2019 - mozillazine.org save
 

Two different threading issues

I am running Thunderbird 60.0 (32 bit) on Windows 7 Pro (64 bit) SP1. I use IMAP. I moved to Thunderbird last summer. Previously I used Agent, and POP3. I searched the forum, but could not find anything that seemed to address my issues. I am having two different issues related to threading. My threading settings are: 1. View->Sort by->Threaded (plus Date and Descending). 2. View->Threads->All. Please look at this link: ... The issue at the top (above the blue line) has only happened a few times. This is a subject that multiple people respond to. In this example, two items are threaded...
01-02-2019 - mozillazine.org save
 

No option to View blocked graphics

There used to be controls to unblock images that TB had blocked. In version 60.5.0 they are gone Please restore the control. Every so often one needs to view these and also, Thunderbird can make an error! Thanks Rick
02-02-2019 - mozillazine.org save
 

'Identical' Emails Not Displaying

I use Thunderbird to access my web mail and it apparently works as it should. But recently it has come to my attention that the content of my inbox it displays sometimes does not include emails with identical headers, time stamps and, obviously, from the same source. In this particular case I've just noticed it was two emails from my bank about the same matter but for two different accounts. The content of the emails was therefore actually quite different but whilst accessing my web mail account directly both emails are present when Thunderbird (up to date) downloads the inbox content only one...
01-02-2019 - mozillazine.org save
 

How do Address Books work internally ?

I am looking for a tool to sync my address books on 3 different systems (and all Windows, I'll worry about Android later). I only care about the TB .mab files, not syncing with any other mail tool, as I have two Gmail, a Yahoo and an AOL account all going into Thunderbird. I was very surprised there was not any Add-Ons that did this, unless I wanted to store the contacts in the cloud (TBsync) or just keep rewriting the files (AddressBooks Synchonizer). So what I am looking for is information about the internals of how the address books work so I can go try writing my own synchronizer. Even...
29-01-2019 - mozillazine.org save
 

Over-aggressive thread locking?

I've been a Thunderbird user since 2003, so I'm quite comfortable with it's usual performance feel. SOMETHING has changed in the last 6 to 12 months that is causing a significant hit to usability. My IMAP server is on a sufficiently powerful Linux machine on my local gigabit network. Any time Thunderbird is downloading messages from the IMAP server, the GUI essentially stops responding. Keystrokes and mouse clicks are not acknowledged for many seconds. It doesn't lose keystrokes and clicks, but it feels frozen. It acts as if it had fallen back to being a single-threaded application. I suspect...
28-01-2019 - mozillazine.org save
 

Cannot login TB after Gmail password change

I recently had to change my password on one of my Gmails. I am using POP mail, not IMAP. I also changed it in Thunderbird, but I now get "Sending of password for user ************ did not succeed. Mail server pop.gmail.com responded: Web login required: ... " . I double-checked my settings on both TB and Gmail, comparing settings to a different Gmail also in my TB, which works 100%. I am running TB 60.5. Please, anyone, respond with any possible answers, much appreciated!
03-02-2019 - mozillazine.org save
 

TB 60: prompt service - alert,confirm duplicate text

While working to upgrade a couple add-ons, I have been looking everybody's update methods. I have run into a problem that I am surprised have not been able to see posted anywhere else: In localfolder there are several prompt service uses with prompt. Confirm(..) both confirm and alert produce duplicated text. I have looked everywhere assuming I was doing something wrong , but everything matches. I also confirmed another recently updated add-on theme_and_font_changer has several prompt.alert messages. This also does the same thing. This seems very basic but after lots of searches but I have not...
03-02-2019 - mozillazine.org save
 

Tbird 60.x.x menu location?

How can I get back to having my menu bar under the top window name bar rather than right on that top bar? Basically how do I get Thunderbird to look like it used to in the olden days?
27-01-2019 - mozillazine.org save
 

Very slow connection to SMTP

Hello: When sending email from Thunderbird, it consistently takes 30 seconds to connect to the SMTP server. Log excerpt (SMTP logging level 5): Code: Select all ...:25:... UTC - 1376[3a10140]: SMTP Connecting to: mail.messagingengine.com ...:25:... UTC - 1376[3a10140]: SMTP entering state: 0 However, telnet mail.messagingengine.com 465 connects instantaneously. Any ideas? Thank you!
26-01-2019 - mozillazine.org save
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